The National Consumer Disputes Redressal Commission (“Commission”) on March 11, 2022, in the matter of Vikas Jain v. M/s Chintels India Ltd., observed that:

“There is an admitted delay in offer of possession. There is also an admitted alteration in the project in as much as it has been bifurcated into two phases with an increase in the number of total flats by 36% or additional 120 flats. It is, therefore, evident that opposite party has indulged in unfair trade practice”

The Commission held that alteration in the number of flats per tower without any increase in the project area and without prior notice to the buyer amounts to unfair trade practice.